Rats in rooms, poor service, and now electrocution: OYO’s billions haven’t helped it much

Rats in rooms, poor service, and now electrocution: OYO’s billions haven’t helped it much

One of India’s most-funded and widely celebrated tech startups has for long been at the receiving end of customer grievances about poor and faulty services. Now things may have gone too far. On Oct. 14, a 15-year-old boy died after getting electrocuted at an OYO Rooms hotel in Southeast Delhi.