Major Comcast Outage Hits Western Suburbs

Comcast customers in the western suburbs experienced a major outage Monday night.

Video Transcript

- A major outage for some Comcast customers in the Western suburbs. Construction crews knocked down a utility pole near Elmhurst, severing a fiber line that knocked out cable, internet, and phone service to thousands of homes in Lagrange, Forest Park, Oak Park, Berwin, Brookfield, Riverside, and Hillside. Comcast does not know how long it will take to repair.