Who Makes the Most Reliable Cars?

Jon Linkov

The consistently reliable models built by Lexus, Mazda, and Toyota put them at the top of our annual auto reliability brand rankings. This year, some traditionally lower-scoring brands show improvement. Chrysler, Dodge, Infiniti, and Mini all moved up, primarily due to few redesigns in their shrinking model lineups, as
well as average or better reliability of their older models that no longer have new-model bugs to work out. Some models, such as the Infiniti QX60 SUV, had below-average reliability when they first went on sale in 2013 but are now benefiting from fixes over time and have become more reliable.

At the other end of the spectrum, Volkswagen and Acura have existing models that continue to have below-average reliability. CR members report that their Volkswagen Atlas and Tiguan SUVs are problematic, just as they were in 2018 when first introduced. 

The Acura MDX has had below- to well-below-average reliability since its light redesign, also called a freshening, in 2016, as has the redesigned 2019 RDX. The brands dropped nine positions, the biggest fall in this year’s rankings.

Audi, BMW, and Subaru also dropped because they introduced redesigned models—including the Audi A6, BMW X5, and Subaru Forester—that lowered the automakers' overall brand reliability scores.

Consumer Reports’ brand-level rankings are based on the average predicted reliability score for vehicles in a brand’s model lineup.

Our predicted reliability score is calculated on a 0-to-100-point scale, with the average rating falling between 41 and 60 points.

For more details, go to CR's Guide to Car Reliability. 

Car Brand Reliability Rankings

Our brand rankings are based on the average reliability for vehicles in a lineup. Below, we also list the most and least reliable vehicle for each brand. 

For a brand to be ranked, we must have sufficient survey data for two or more models. We have insufficient data to rank the Fiat, Jaguar, Land Rover, Maserati, and Ram brands.

Click on the model names for specific reliability details, along with complete road tests.



Note: NA indicates the brand wasn't ranked last year. — indicates the ranking is unchanged from last year.
Data comes from CR's exclusive Annual Auto Survey.
To be included in the ranking, a brand must have sufficient survey data for two or more models.
We don't have sufficient data to rank Alfa Romeo, Fiat, Jaguar, Land Rover, Maserati, Mitsubishi, Ram, or Smart.



Consumer Reports has no financial relationship with advertisers on this site.



More from Consumer Reports:
Top pick tires for 2016
Best used cars for $25,000 and less
7 best mattresses for couples



2020 Rank
Rank
Change
From
2019

Brand
(No. of Models)
Least
Reliable
Model
Average
Predicted
Reliability
Score
Most
Reliable
Model
1 2 Lexus (10) LS
81
IS
2 2 Mazda (6) 3
77
MX-5 Miata
3 2 Toyota (14) C-HR
77
Corolla Hatchback
4 5 Porsche (4) 718 Boxster/
718 Cayman
75
Cayenne
5 1 Genesis (3) G90
71
G70
6 1 Hyundai (6) Tucson
69
Kona
7 5 Subaru (5) Ascent
68
BRZ
8 13 Dodge (3) Durango
63
Challenger
9 1 Kia (9) Stinger
62
Soul
10 5 Mini (3) Countryman
59
Cooper
11 1 Nissan (11) Titan
57
Altima
12 2 Honda (11) Passport
55
Clarity
13 4 Infiniti (3) Q50
53
QX60
14 7 Audi (8) Q8
51
A4/Allroad
15 4 Lincoln (4) Nautilus
50
MKZ
16 Ford (9) F-150
50
EcoSport
17 7 BMW (8) X5
46
i3
18 5 Buick (5) Regal/Tour X
46
Encore
19 7 Chrysler (2) Pacifica
44
300
20 Mitsubishi (2) Outlander
43
Outlander Sport
21 1 Mercedes-Benz (5) S-Class
42
GLA
22 2 GMC (6) Canyon
40
Yukon
23 4 Tesla (3) Model X
39
Model 3
24 1 Volvo (5) XC90
38
XC40
25 3 Chevrolet (11) Colorado
37
Tahoe
26 3 Jeep (5) Wrangler
35
Grand Cherokee
27 9 Volkswagen (5) Atlas
33
GTI
28 9 Acura (3) MDX
29
TLX
29 Alfa Romeo (2) Giulia
27
Stelvio
30 Cadillac (3) XT4
23
XT5

Consumer Reports is an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world. CR does not endorse products or services, and does not accept advertising. Copyright © 2019, Consumer Reports, Inc.