Who Makes the Most Reliable New Cars?

·4 min read

Mazda, Toyota, and Lexus continue to build vehicles that place the automakers at the top of our annual auto reliability brand rankings year in and year out. This year they're joined in the top 5 by Buick and Honda, brands that saw a significant improvement in their ranking.

Buick’s 14-position jump, the largest gain this year compared with last year, comes in large part because of not many problems in its small product lineup. Honda’s gain comes from steady improvements and some outstanding models in its lineup, which offset the ongoing reliability problems of its Odyssey minivan and Passport SUV.

Manufacturers ranking in the bottom-third saw big improvement this year.

Chevrolet and GMC moved up partly because of the above-average reliability of the Bolt EV and the 2500 heavy-duty pickup trucks.

BMW, Volvo, and Jeep also rose a significant number of spots in our rankings thanks to reliability improvements in some of their newer or redesigned models. The BMW 3 Series and X5, and Volvo S60/V60 and XC40 performed well. Jeep’s new Gladiator was very reliable in its first year, and the Wrangler’s reliability improved.

Many of the midpack manufacturers with average brand reliability didn’t experience big jumps. Subaru can’t get the reliability of its Ascent SUV on track, while the rest of its lineup is average or better. Audi was hurt by the redesigned Q3 SUV, along with the Q8 and E-Tron EV, all of which have below- or well-below-average reliability. The only reason the brand’s ranking didn’t change was that the A6 sedan improved to average this year joining the Q5, and the older, very reliable A4 and A5 helped raise the brand’s score.

A few manufacturers saw large drops. Kia introduced a new continuously variable transmission in two of its models, the Forte and Soul, that turned out to have significant problems.

Ford and Lincoln—midpack last year—dropped significantly because their new SUVs debuted with major problems. The Ford Explorer has one of the lowest reliability verdicts in this year's surveys, and the redesigned Escape isn't much better. Lincoln’s versions of these SUVs, the Aviator and Corsair, are plagued with similar problems.

Consumer Reports’ brand-level rankings are based on the average predicted reliability score for vehicles in the brand’s model lineup.

Our predicted reliability score is calculated on a 0-to-100-point scale, with the average rating falling between 41 and 60 points. For a brand to be ranked, we must have sufficient survey data for two or more models.

Here we present the rankings of brands as a whole based on their average reliability scores for their models that CR has data for. We list whether the brand’s rank went up or down since our last surveys, and how many models are included in that calculation.

Detailed reliability, including ratings for 17 potential trouble spots, is available to CR members on each car's model page.

For more details, go to CR's Guide to Car Reliability.

Car Brand Reliability Rankings

We either have insufficient data or the manufacturer has too few models for us to rank the Acura, Alfa Romeo, Chrysler, Fiat, Genesis, Jaguar, Land Rover, Maserati, and Mitsubishi brands.

Click on the brands in the infographic below to see how each model is rated.

How The Brands Stack Up

The brands are ranked on predicted reliability, based on CR member surveys.

Rank &
Change

Average
Scores

1 1

Mazda

83

MODEL SCORES

98

MX-5 Miata

95

CX-30

87

CX-3

85

CX-5

80

6

70

CX-9

64

3

2 1

Toyota

74

MODEL SCORES

93

Prius

90

Corolla

88

Prius Prime

83

Camry

81

4Runner

80

Tundra

69

Highlander

60

Avalon

58

Tacoma

58

Corolla Hatchback

49

RAV4

3 2

Lexus

71

MODEL SCORES

95

UX

91

NX

90

GX

74

RX

65

ES

13

LS

4 14

Buick

70

MODEL SCORES

91

Encore

50

Enclave

5 7

Honda

63

MODEL SCORES

90

HR-V

86

Insight

85

Clarity

73

CR-V

62

Ridgeline

60

Civic

59

Accord

47

Pilot

35

Odyssey

34

Passport

6

Hyundai

62

MODEL SCORES

87

Kona

78

Tucson

65

Palisade

54

Kona Electric

47

Ioniq

43

Sonata

7

Ram

58

MODEL SCORES

82

2500

34

1500

8 1

Subaru

57

MODEL SCORES

78

Crosstrek

77

Forester

60

Outback

59

Legacy

52

Impreza

18

Ascent

9 5

Porsche

55

MODEL SCORES

55

Cayenne

54

Macan

10 2

Dodge

54

MODEL SCORES

91

Challenger

16

Durango

11 2

Infiniti

54

MODEL SCORES

84

Q50

46

QX60

31

QX50

12 5

BMW

52

MODEL SCORES

72

3 Series

66

X1

53

2 Series

46

X5

45

5 Series

31

X3

13 2

Nissan

51

MODEL SCORES

72

Murano

69

Altima

54

Leaf

33

Rogue Sport

29

Pathfinder

14

Audi

46

MODEL SCORES

86

A5

86

A4

58

Q5

50

A3

A6

30

Q3

12

E-Tron

8

Q8

15 6

Kia

45

MODEL SCORES

83

Telluride

81

Sportage

54

Niro

46

Stinger

18

Soul

18

Niro EV

13

Forte

16 6

GMC

43

MODEL SCORES

73

Sierra 2500HD

57

Terrain

46

Acadia

26

Canyon

13

Sierra 1500

17 8

Chevrolet

42

MODEL SCORES

85

Bolt

73

Silverado 2500HD

57

Equinox

41

Trax

39

Blazer

32

Traverse

26

Colorado

13

Silverado 1500

12

Malibu

18 6

Volvo

41

MODEL SCORES

71

S60

66

XC40

28

XC60

26

XC90

17

S90

19 7

Jeep

41

MODEL SCORES

99

Gladiator

48

Grand Cherokee

31

Cherokee

27

Wrangler

21

Compass

19

Renegade

20 1

Mercedes-Benz

40

MODEL SCORES

65

C-Class

50

GLC

43

E-Class

1

GLE

21 9

Cadillac

38

MODEL SCORES

57

XT5

20

XT4

22 6

Ford

38

MODEL SCORES

69

Edge

56

Fusion

53

Mustang

48

F-250

46

Expedition

42

F-350

29

Ranger

28

EcoSport

10

Escape

1

Explorer

23 13

Mini

37

MODEL SCORES

45

Countryman

28

Cooper

24 3

Volkswagen

36

MODEL SCORES

82

Golf

31

Tiguan

29

GTI

19

Atlas

19

Jetta

25 2

Tesla

29

MODEL SCORES

53

Model 3

31

Model X

26

Model S

5

Model Y

26 11

Lincoln

8

MODEL SCORES

14

Corsair

9

Nautilus

2

Aviator

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