Man Who Moved From Chicago Gets His Forwarded Mail Delivered 3 Months Late

This is one of the most epic mail fails we've heard about – and thanks to the Post Office's own letter stickers, we can show you just how lousy it was. CBS 2's Jermont Terry reports.

Video Transcript

- Tonight, one of the most epic mail fails we've heard about. And thanks to the post office's own letter stickers, we can show you just how bad. CBS2's Jermont Terry details the dumbfounding deliveries.

JERMONT TERRY: At post offices across Chicago, we've seen the long lines and heard many complaints from people going days or weeks without mail delivery. But check out this piece of mail that finally arrived to Craig Kalman.

CRAIG KALMAN: It was dated October for something that was forwarded to me in-- towards the end of January.

JERMONT TERRY: That's right-- three months to get mail forwarded to him after moving from Chicago last year. And we're not just talking one letter.

CRAIG KALMAN: And I noticed, the same day, I had another mailing with the postmark date just a few days apart that also took over three months for it to show up.

JERMONT TERRY: When Kalman relocated to Kansas, he followed the proper steps to forward his mailing address online.

CRAIG KALMAN: Unfortunately, it's my only choice.

JERMONT TERRY: But he never imagined a delay like this.

CRAIG KALMAN: I have two tax forms that, even though I have access to them online, have not shown up in-person yet.

JERMONT TERRY: While in Chicago, Kalman lived in the 60601 zip code, in The Loop. On Tuesday, outside this neighborhood post office, we spotted several mail trucks covered in snow, buried under snow from last week's storm. CBS2 has reported extensively on the postal problems catching Kalman's attention online.

CRAIG KALMAN: One of the segments I heard you talk about, the post office issues going on.

JERMONT TERRY: We reached out to the Chicago post office to see if forwarding mail had more delays than daily delivery. A spokesperson never answered that question, only encouraging customers to file complaints for a thorough investigation, something Kalman tried.

CRAIG KALMAN: Never got an email back from them saying that it's underway, never got a follow-up.

JERMONT TERRY: And right now, some of those snow-covered mail cars remain outside this post office. Congressman Bobby Rush still calling for the Chicago postmaster to step down. In River North, Jermont Terry, CBS2 News.