Mazda3 Recalled for Headrest Issue

Patrick Olsen

Consumer Reports has no financial relationship with advertisers on this site.

Consumer Reports has no financial relationship with advertisers on this site.

Mazda is recalling 9,430 of its 2019 Mazda3 cars because the headrests may not lock into place, which raises the risk of injury in a crash, according to the National Highway Traffic Safety Administration.

Because of improper installation of the seat cover material for the front driver and passenger seatbacks, the material may interfere with the head restraint lock release button, causing the button to be stuck in the released position. In this condition, the restraint can be moved freely, and can't lock into the vertical height adjustment at the desired position.

If a crash were to occur, NHTSA says, the head restraint could become loose and injure occupants in the vehicle.

Mazda says it’s not aware of any accidents, injuries, or deaths as a result of this defect.

The Details

Vehicles involved: 9,430 of the 2019 Mazda3 cars built from Jan. 15, 2019 through May 22, 2019.

The problem: Improper installed seat cover material may interfere with the head restraint lock release button for the front seats, causing the button to be stuck in the released position. In this condition, the head restraint can be moved freely, without the ability to lock.

The fix: Dealers will install spacers at the bottom of the lock release buttons on both front seat head restraints, at no charge to owners. The recall is expected to begin Sept. 3, 2019.

How to contact the manufacturer: Owners may contact Mazda customer service at 800-222-5500. Mazda's number for this recall is 3819F.

NHTSA campaign number: 19V514

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and this recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.



More from Consumer Reports:
Top pick tires for 2016
Best used cars for $25,000 and less
7 best mattresses for couples

Consumer Reports is an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world. CR does not endorse products or services, and does not accept advertising. Copyright © 2019, Consumer Reports, Inc.