McDonald's to mandate worker sensitivity training

McDonald's will mandate worker training to combat harassment, discrimination and violence in its restaurants worldwide starting next year, the company said. (April 14)

Video Transcript

CHRIS KEMPCZINSKI: What we're trying to do here is to provide both current employees, as well as prospective employees, the confidence that, when they walk into a McDonald's restaurant, they know that they're going to be protected. This would be something that you would-- you would get onboard with as training coming into the system.

You know, when you take it sort of that everybody sort of understands the values, well that's-- that's not true. And we've got to make sure, as leadership, that we're continuing to set the expectations both so that people know is this a company I want to be a part of, but also to be very clear about what the expectations are.