Passengers at DFW Airport face cancellations, delays caused by Microsoft tech outage
A worldwide Microsoft outage caused delays and cancellations for travelers Friday at Dallas-Fort Worth International Airport and Dallas Love Field, and drivers license offices were closed across the state.
According to the flight tracker website FlightAware, close to 90 flights had been canceled as of 8 a.m. and nearly 140 delayed at DFW Airport.
By 11:30 a.m., nearly 120 cancellations had been reported and 400 flights delayed at DFW Airport. Shortly before 2 p.m. the numbers had climbed to nearly 140 cancellations and over 500 delayed flights.
DFW Airport officials said on X shortly after 7 a.m. that they expected “significant delays and cancellations throughout the day.”
“We ask customers to verify your flight status with your airline prior to heading to the airport,” the post said. “Longer lines are possible so allow extra time.”
Due to the global technology issues impacting multiple airlines, we anticipate significant delays and cancellations throughout the day. We ask customers to verify your flight status with your airline prior to heading to the airport. Longer lines are possible so allow extra time.
— DFW Airport (@DFWAirport) July 19, 2024
Flights going out of Dallas Love Field were also impacted. Airport officials recommended passengers check their flight status before heading to the airport.
Please check your flight status with your airline before coming to DAL and follow @FAANews for more updates about this morning’s global IT outage: https://t.co/n07EbfMe9k
— Dallas Love Field Airport (@DallasLoveField) July 19, 2024
Multiple airlines have been affected by the tech outages. American Airlines posted on X that they were able to safely re-establish their operations as of 5 a.m. ET.
Earlier this morning, a technical issue with a vendor impacted multiple carriers, including American. As of 5:00 a.m. ET, we have been able to safely re-establish our operation. We apologize to our customers for the inconvenience.
— americanair (@AmericanAir) July 19, 2024
The Texas Department of Public Safety announced on X that drivers license offices across the state were closed “due to a technical issue,” and there was no estimate on when they will reopen.
CLOSURE NOTICE: DPS Driver License Offices (DLOs) across the state are currently closed due to a technical issue. Customers with appointments should have been notified. Our IT teams are working diligently on a fix, however there is no current estimate on when DLOs will… pic.twitter.com/tiQuWE7SUy
— Texas DPS (@TxDPS) July 19, 2024
A spokesperson for Cook Children’s Healthcare System said the hospital system’s patient care won’t be affected by the tech issues.
“We have emergency IT response teams on-site across the system and we are doing everything possible to ensure there is no interruption to patient care nor delays or inconveniences to families,” the spokesperson said in a statement Friday morning.
Texas Health Resources told the Star-Telegram that they haven’t been impacted.
A spokesperson for the Fort Worth Police Department said they aren’t aware of 911 calls being affected by the outage.
A MedStar spokesperson said the system that allows the ambulance service to access dispatch and electrocardiogram monitor information was affected, but they are still able to use it because of an offline option.
“Otherwise, all other systems were a go for us throughout this outage,” the MedStar spokesperson said.
Local Social Security offices are closed Friday due to the IT outage, the administration announced on X. Some online services were also unavailable.
Due to a worldwide IT outage, local Social Security offices are closed to the public today. Some online services are unavailable and you can expect longer wait times on national 800 number. We appreciate your patience while we work to restore services:https://t.co/252oCmuKuI
— Social Security (@SocialSecurity) July 19, 2024
The Texas Department of Motor Vehicles has also been impacted, and some services and systems aren’t available, the agency said on social media Friday. They were working to restore service as soon as possible.
Friday, July 19, 2024: The Texas Department of Motor Vehicles has been impacted by the global technology outage.
Many department systems and services are unavailable at this time.
We are working to restore all services as soon as possible.— Texas Department of Motor Vehicles (@TxDMV) July 19, 2024
The outage, which has affected Microsoft users worldwide, was caused by a defect in a content update for Windows offered by the Austin-based cybersecurity firm CrowdStrike.
CrowdStrike CEO George Kurtz said on X that “the issue has been identified, isolated and a fix has been deployed.”
Kurtz wrote that the incident was not a security breach or cyberattack. “Our customers remain fully protected,” he said. “We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption.”
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We…
— George Kurtz (@George_Kurtz) July 19, 2024
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