NORTH ANDOVER, MA — Just one North Andover businesses have been the target of a complaint filed with the Massachusetts Attorney General's office for failing to protect workers and customers from the coronavirus.
The office began accepting complaints from an online portal on May 20. Statewide, more than 1,300 complaints have been filed in the nine weeks since the online complaint form was launched.
Chipotle Mexican Grill was the only target of a complaint in North Andover. The complaint refers to concerns about social distancing and personal protective equipment.
In most instances, the AG's Office doesn't have enforcement authority on health and safety issues. OSHA, the Massachusetts Department of Labor Standards and, in some cases, local authorities, are charged with enforcement.
But the AG's Fair Labor Division has been responding to complaints by letting consumers and workers know their rights, reaching out to employers targeted in complaints and making referrals to other local, state and federal agencies.
Safety concerns can be reported by using the online portal or by calling AG's Fair Labor Hotline at 617-727-3465.
Christopher Huffaker can be reached at 412-265-8353 or email@example.com.