As Grand Princess passengers wait to disembark, some are making the best of it. Others are having a "terrible" time.
California National Guard via AP
The Grand Princess cruise ship has 21 passengers who have tested positive for the coronavirus.
The ship is set to dock on Monday in Oakland, California, to let Americans off.
One Brit told the BBC that people were fighting over rotten food on the ship.
A 77-year-old woman on the coronavirus-stricken Grand Princess cruise ship said passengers were fighting over rotten food. Another couple on the same ship said that is far from the truth.
Margaret Bartlett told the BBC that she'd been confined to her cabin, which has no balcony. There are 21 people who have tested positive for the coronavirus on the ship, which is due to dock Monday in Oakland, California.
"The food is rotten and terrible and we have to fight for it," Bartlett told the network. "It is not good enough."
Americans are scheduled to get off in Oakland and be taken to military bases in California, Texas, and Georgia, the BBC reported.
The UK Foreign Office said it was "working intensively" with US authorities on arranging a flight for British nationals, according to BBC.
Bartlett said she was concerned about being stuck on board as Americans are taken off.
"We are hoping something will get done," Bartlett said. "It is terrible."
Jose Galan, who is on the cruise with his wife, Victoria, told Business Insider that he was surprised to see Bartlett's comment about the food.
Since being asked to remain in their cabin since Thursday, the Galans have been offered room service every day.
Despite the less than ideal circumstances, Galan said the crew has gone above and beyond to make sure that guests are entertained and well fed.
They have upped movie and television options, provided arts and crafts, and have continued to offer a selection of meals for room service.
"I'm not sure what more the cruise ship could have done," Jose Galan said. "Everyone on this ship, the captain and the crew, have been absolutely wonderful."
Victoria Galan
The Galans are making the best out of the situation while they wait to disembark.
"I'm fairly certain that whatever base were going to won't have room service," he said.
Overall, 46 people on the Grand Princess were tested for the novel coronavirus. Of them, 24 people tested negative, and one test was inconclusive, Vice President Mike Pence said in a press conference on Friday.
More than 3,500 people were aboard the ship for a two-week cruise from San Francisco to Hawaii when the trip ground to a halt on Wednesday.
San Francisco health officials said on Thursday that dozens of people aboard the cruise had displayed flu-like symptoms, prompting the California Air National Guard to drop off testing kits via helicopter.
Galan said that he realizes that everyone might be experiencing the quarantine differently, "but it's the same ship" so the service it likely pretty similar passenger to passenger.
He and his wife are feeling healthy.
This is the second Princess cruise ship affected by the coronavirus. The Diamond Princess was held off the coast of Japan for weeks last month — ultimately, more than 700 people aboard the cruise tested positive for the virus, and at least six have died.
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