Ram 1500, 2500, and 3500 Recalled Due to Rearview Image Problems
The backup camera may not display when reversing
2022 Ram 1500
By Jeff S. Bartlett
A recall has been issued for 2022 Ram 1500 and 2500 pickup trucks, and 3500 Chassis Cab vehicles with gross vehicle weight rating (GVWR) of less than 10,000 pounds because the radio software may prevent the feed from the backup camera from displaying when reversing.
The recall involves 117,759 trucks, and all are affected by the problem. But it impacts only specific trucks that were built with an incompatible rearview camera system and radio combination that may prevent the rearview image from displaying under certain conditions.
Other trucks from that model year either were constructed outside of a specific period or did not have that combination of camera and radio.
It is a federal requirement that new vehicles display the view behind a vehicle when Reverse is engaged. The innovation of rearview cameras was meant to reduce backover tragedies, and they have proven to also be a welcomed convenience.
The repair is a software update.
Owner notification letters are expected to be mailed July 29, 2022.
The Details
Vehicles recalled: 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs.
The problem: Some trucks were built with an incompatible rearview camera system and radio combination that may prevent the rearview image from displaying under certain conditions.
The fix: Dealerships will reprogram the radio software, free of charge.
How to contact the manufacturer: Owners may contact Ram customer service at 800-853-1403.
NHTSA campaign number: 22V-407. The automaker’s number for this recall is Z47.
Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.
If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.
More from Consumer Reports:
Top pick tires for 2016
Best used cars for $25,000 and less
7 best mattresses for couples
Consumer Reports is an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world. CR does not endorse products or services, and does not accept advertising. Copyright © 2022, Consumer Reports, Inc.
