Rep. Cassandra Hernandez lacks trust as elected official: Letters to the Editor
Rep. Hernandez lacks trust as elected official
As I read the article, “City Rep. Hernandez maintains innocence after reprimand,” Aug. 16, 2023, I was appalled at Hernandez’s lack of responsibility for her actions in her recent violation of the city’s ethics code over excessive fuel card spending. I applaud George Zavala for filing the complaint.Although Hernandez paid the amount in question, one must wonder if she would have paid it if the complaint had not been filed. Her attorney, Felix Valenzuela stated, “I appreciate the public’s patience and trust as we pursue a course that prioritizes integrity, community values, and the shared principles that guide us all.” Hernandez clearly did NOT show trust, community values, or integrity towards her constituents as an elected official.
Jane Garcia-Vance
Northwest El Paso
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Kudos to DA, El Paso police
Great reporting by the El Paso Times regarding the Kern Place rifle matter. It shocks my conscience that Judge Sarah Priddy found the accused suitable to be back in the community without consequence after he apparently returned to the scene of his grievance with a rifle. You must not throw caution to the wind when it comes to the community’s safety.
Kudos to the district attorney for going around the finding and getting the accused indicted with a grand jury. Also, kudos to the El Paso Police Department for not relenting on this matter.
On a final note, anecdotally, it appears that Fort Bliss soldiers are committing more criminal offenses. It is fair to ask what Fort Bliss leadership is doing so that their soldiers are not becoming a danger to the community?
Jonathan Chavez
East El Paso
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Convenience fee anything but
Businesses continue to impose an archaic, ineffective practice: the "convenience" fee for credit card processing —despite the widespread adoption of digital transactions. In a cruel twist of irony, this price symbolizes anything but ease, frustrating clients, undermining their trust, and undermining the whole foundation of effective customer service.Using credit cards to pay for products and services is not a luxury. It's essential in a world that is rapidly going digital. Businesses effectively penalize customers for following accepted norms by adding a fee to this basic service.Additionally, these costs give customers the appearance that businesses are nickel-and-diming them, which can cause disenchantment and even mistrust. The relationship between the consumer and the business is weakened by hidden fees and surcharges, which frequently drive clients to rival companies that do not levy them.At our small family business, we view the cost of credit card processing as part of the cost of doing business. For businesses to uphold the customer service tenet, this cost must be factored into their pricing strategy. After all, convenience ought to be a given, a value-add that draws clients in and encourages loyalty. It shouldn't cost anything. To meet and surpass client expectations in a digital-first era, it is time for firms to reassess this approach.
David Saucedo
West El Paso
This article originally appeared on El Paso Times: Rep. Hernandez lacks trust as elected official: Letters to the Editor
