Shannon Hospital caught in crossfire of ransomware attack on tech giant, payroll software

·2 min read

SAN ANGELO — Shannon Medical Center has been caught in the crossfire of a ransomware attack that targeted a multinational technology company over the weekend, the Standard-Times confirmed Monday evening.

On Saturday, Dec. 13, 2021, HR management company Ultimate Kronos Group rushed to contain a ransomware attack that paralyzed its client's access to processing payroll, handling time sheets, and managing their workforce.

More: Ransomware attack takes down HR and payroll company software, potentially for several weeks

Employees of companies using Kronos may be unable to clock in and out of work for several weeks until officials can repair the damage.

Clients of Kronos systems include high profile clients such as Tesla and Puma, but the cloud-based software is also popular in the healthcare industry.

Shannon Medical Center, seen here in this Tuesday, Aug. 24, 2021 photo, has been bearing the brunt of the latest COVID-19 surge in Tom Green County.
Shannon Medical Center, seen here in this Tuesday, Aug. 24, 2021 photo, has been bearing the brunt of the latest COVID-19 surge in Tom Green County.

"Shannon does use the Kronos systems (for) timekeeping and scheduling," said hospital spokesperson Lyndy Stone in a message to the Standard-Times, adding Shannon's goal is to ensure all of its associates are paid according to schedule.

"We have implemented our 'downtime' procedures plan at this time to ensure we can continue to track time and process payroll for our providers and staff," Stone said Monday, Dec. 13, 2021.

According to a blog post Sunday, a spokesperson for the multi-billion dollar tech company said ransomware had affected the Kronos Private Cloud, a cloud-based software platform companies use for scheduling, time-keeping, Human Resources, and payroll.

For now, Kronos "strongly recommended" its clients look for alternative ways to manage their workforce, saying help would be available online through a community portal.

It was unclear as of 8 p.m. Monday how many other San Angelo businesses and organizations might be impacted as a result of the ransomware attack.

Others are reading: Federal judge blocks vaccine mandate for health workers; Shannon Hospital halts requirement

John Tufts covers enterprise and investigative topics in West Texas. Send him a news tip at JTufts@Gannett.com.

This article originally appeared on San Angelo Standard-Times: Shannon Hospital impacted by ransomware of software company Kronos