Spectrum reports service outage in Licking, Guernsey counties just hours before Super Bowl

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Charter Communications operates Spectrum cable TV, internet, and phone services. Some Spectrum customers in Licking and Guernsey counties are experiencing a service outage Sunday afternoon.
Charter Communications operates Spectrum cable TV, internet, and phone services. Some Spectrum customers in Licking and Guernsey counties are experiencing a service outage Sunday afternoon.

Spectrum customers living in the Newark and Cambridge areas who lost access to their services Sunday afternoon have since been restored.

Spectrum reported outages for its television, internet and phone services, said Michael Pedelty, the senior director of communications for the southern Ohio region. He is unsure of what caused the outages, but the majority of customers in those two areas had their service restored around 6 p.m.

"We're assessing the situation and trying to get that resolved as quickly as possible," Pedelty said.

Jeff Gill, of Granville, said his cable went down at 1 p.m. and was restored around 6 p.m. He also said his cell phone service through Verizon was down, as he was unable to call or text anyone.

Gull said It was a huge relief when his cable came back right as Super Bowl programming was starting.

"We got to hear 'America the Beautiful' and 'The Star-Spangled Banner' and they just did the coin flip, so here we go," he said. "Who dey!"

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Micah Walker is the Dispatch trending reporter. Reach her at mwalker@dispatch.com or 740-251-7199. Follow her on Twitter @micah_walker701.

This article originally appeared on The Columbus Dispatch: Spectrum customers in Licking, Guernsey counties report outages