A nationwide Target register outage is now over and closed stores have reopened
It was a tough afternoon to be at Target.
After a two-hour nationwide outage Saturday, Target’s registers are back online in the retailer's 1,849 U.S. stores, spokesman Joe Poulos confirmed to USA TODAY.
"The temporary outage earlier today was the result of an internal technology issue that lasted for approximately two hours," Poulos said in a statement. "Our technology team worked quickly to identify and fix the issue, and we apologize for the inconvenience and frustration this caused for our guests."
The outage tried the patience of some, while others did their best to take it in stride. Shoppers posted to social media about long waits at the checkout line and then leaving stores empty-handed Saturday afternoon.
"After an initial but thorough review, we can confirm that this was not a data breach or security-related issue, and no guest information was compromised at any time," Poulos said. "We appreciate all of our store team members who worked quickly to assist guests and thank everyone involved for their patience."
Target stores that temporarily closed because of the outage reopened Saturday, Poulos said.
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This is what happens when you rely solely on technology @Target #TargetShutdown #Anarchy pic.twitter.com/LVpXdvaUpZ
— Ms. Killjoy (@_MsKilljoy) June 15, 2019
There were more than 5,000 posts on Downdetector.com about stores experiencing problems Saturday.
Online orders and Target.com were not affected during the outage, Poulos said.
Earlier Saturday afternoon, at a Target in Arlington, Virginia, outside of the nation's capital, two greeters were stationed at the door to warn new shoppers the system was down and to apologize to those inside who had to wait to finish their purchase.
Manager Sergio Delgado was busy working the checkout counter and bagging purchases, trying to play catch-up to a line of around 30 people waiting at registers. Delgado said the system had finally returned, but that he was so busy he didn't know how long it was down. He was also surprised to learn the outage was nationwide.
Delgado said the situation was finally "under control" thanks to his "great team" of workers, all clad in red T-shirts. During the outage, the store was only able to fulfill pre-purchased, online orders.
At a Los Angeles store at Obama Boulevard and La Cienega, it was business as usual with registers running and shoppers leaving stores with full carts.
In LA at Target on Obama and La Cienega, it’s business as usual. Conveyers and registers moving, full carts leaving stores. pic.twitter.com/oQuVqBM7BR
— Michelle Maltais (@mmaltaisLA) June 15, 2019
In Boston, Nicole Florence, a Target security officer, was tasked with delivering the disappointing news to shoppers outside the South Bay shopping center Target in the working class Dorchester neighborhood.
“Target’s closed!” she yelled as customer after customer walked up to the front sliding doors where she was positioned. “System’s down! It’s a global issue.”
“You can’t get Starbucks. You can’t get Pizza Hut,” she said, referring to two options typically offered inside this location. “You can’t get anything.”
The store had been closed for about an hour as of 3:30 p.m. EST, she said. Some shoppers inside when the system crashed were able to finish and pay with their cards, but no more could enter.
Social media reaction
Hashtags #Targetdown and #Targetoutage quickly trended Saturday. Here are some of the posts:
Target has fallen.
Registers are down.
People are choosing sides.
Targetgeddon is upon us.
I just needed this blazer.#Target #TargetDown #PrayersNeeded pic.twitter.com/609AMflAth— Gay Bachelor Bitch 🌹 (@BGaytion) June 15, 2019
Some stores are reportedly passing out snacks, @WesleyBout tweeted.
All of the registers are down at Target. They’re passing out rations to appease the crowd pic.twitter.com/FmlbHG7iii
— Wesley Boutilier (@WesleyBout) June 15, 2019
Some shoppers are reporting signs of store closings on doors at their Target stores.
@Target All stores global wide are closed? 😬 pic.twitter.com/22Ub1svvAz
— S T E P H A N E E (@bybare) June 15, 2019
It did help with impulse shopping, @MrDanHeaver tweeted.
I think we just got out of @Target spending the least we ever have. Thank you #targetdown #targetoutage for curbing our Target impulse buying pic.twitter.com/ak2ySugoKf
— Mr Heaver (@MrDanHeaver) June 15, 2019
@writeriowa tweeted reminding fellow shoppers that it wasn't the fault of employees.
The poor people @Target. Registers down globally. I walked in, they apologized profusely, and handed me coupons.
It's not the local employees' fault, so please, be patient and kind. #targetdown— Kate (@writeriowa) June 15, 2019
This is how you bring America to a standstill. Every single register at the Richfield @target is down 😱 pic.twitter.com/DsT5fv5QNS
— Nancy Yang (@n_yang) June 15, 2019
Was just informed by store employee entire system is down, not just registers #target #targetoutage pic.twitter.com/GaiihBp3yl
— Chris Walton (@OmniTalk) June 15, 2019
Contributing: Doug Stanglin, Joey Garrison, Michelle Maltais
Follow USA TODAY reporter Kelly Tyko on Twitter: @KellyTyko
This article originally appeared on USA TODAY: A nationwide Target register outage is now over and closed stores have reopened