Technical issue knocks out Lubbock County's computer system

A technical issue with Lubbock County's Internet servers interrupted operations at the county on Wednesday and officials are asking residents for patience as they fix the issues.

County Judge Curtis Parrish said the county's IT workers believe the county's internet servers will be up and running Thursday.

"They're just going to work overnight until they get the problem solved and all systems should be up and running by the morning," he said.

While computer systems were down, the county courthouse remained open but Parrish had asked residents to call ahead before going to the courthouse.

"What we're asking is that people would call ahead," he said. "If you've got business with the county, call ahead and see what the accommodations are."

All four justice of the peace offices had signs up saying they were closed for the day on Wednesday because of the system outage but would reopen tomorrow. The sign on the Justice of the Peace precinct 2 door informed people that their hearings were reset and a new hearing date will be mailed to them.

Parrish said the county's IT department began receiving calls from employees having issues with their computers early Wednesday morning as they were logging in for the day. By 10:30 a.m. IT workers determined the issues weren't isolated and turned off the county's internet servers, he said.

"For the safety of the county we turned off all the servers, which kind of put our computer system down," Parrish said.

Parrish described the issue as a rare technical problem, saying there were no indications that the county's computer systems were being attacked.

This article originally appeared on Lubbock Avalanche-Journal: Rare technical issue knocks out County computer system