Texans heard Whatburger was giving out free burgers. Restaurant app crashed by lunchtime
All they wanted was a free Whataburger burger.
The Texas-based restaurant was handing out free burgers to mark 73 years of service Tuesday. By lunchtime, scores of social media posters were reporting that the Whataburger app was crashing as they attempted to redeem their free burger coupon.
Whataburger had this to say about the system slowdowns:
“Wow, you really crashed our party during lunchtime! We apologize for the inconvenience. Our app is back up and running again. If you were in our restaurants, our Family Members took care of you and our Customer Care team is hard at work making it right for those of you who have reached out. Thanks for celebrating with us today! You have made our 73 years amazing, and we can’t wait to see what’s in store next!”
Whataburger publicized a promotion for rewards members through its app to celebrate their big day. The only thing patrons needed to do is download the app, make an account and make at least one order through the app.
Many Whataburger fans were quick to post their disappointment on the app’s slowdown.
@Whataburger Happy #NationalWhataburgerDay! It'd be happier if I could get the app or your website to actually load properly so I could order! I was really looking forward to a #1 with cheese and spicy ketchup, but I'll have to go somewhere else today.
— @twoscoopsofpig@mstdn.social (@twoscoopsofpig) August 8, 2023
@Whataburger it won’t even let me Place Order! Y’all are FRAUDS!!! I’ve never had this issue up until recent https://t.co/nfc2UC3Fw8 pic.twitter.com/GpYzA6bRhZ
— Josh Pyron (@Jpyron22) August 8, 2023
While Whataburger had its detractors, other patrons were happy to celebrate the Texas staple.
it's @Whataburger day... have a little patience.
It's probably going to be packed.
And the poor kids that run orders out to the cars in the drive-thru have to deal with the extreme heat outside, maybe humidity, heat from car a/c's, exhaust
don't give them a hard time#BeNice— Just Dave ✭ (@El_Daverino) August 8, 2023
73 years ago today, on August 8th, 1950 Harmon Dobson; a bold man, a man with vision, opened the 1st Whataburger at 2609 Ayers avenue in Corpus Christi, Texas.
Burgers cost 25 cents that day. Harmon grossed fifty dollars & birthed a legend in #Texas...
WHATABURGER! pic.twitter.com/Bkdnr82kmE— Texas Wineaux (@Friscokid49) August 8, 2023