• Several Taylor Swift fans filed a lawsuit against Ticketmaster in California court alleging anticompetitive and fraudulent behavior after the company blocked them from buying tickets to the musician’s concerts.

• The fans said Ticketmaster knew the sale would be plagued with issues partly because it had let too many people access the presale.

• “Ticketmaster intentionally and purposefully misled ticket purchasers,” the lawsuit said.

• Fans, and some politicians, directed their anger at Ticketmaster over what they said was its monopolistic practices and faulty technology in the wake of the problems.

• The company, which merged with Live Nation Entertainment Inc (NYSE: LYV) in 2010, is the dominant ticket seller in the U.S.

• More than 2.4 million tickets were sold for Ms. Swift’s U.S. tour and canceled its general sale as the company did not have enough tickets.

• “Ticketmaster’s service is not superior or reliable,” the lawsuit said. “The massive disaster of the Taylor Swift presale is evidence of this.”

• The Justice Department is investigating Live Nation, Ticketmaster’s owner, over potential antitrust law violations.

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