Apr. 14—Marietta-based Traton Homes announced that it has received a 2021 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Out of nearly 2,000 eligible applicants, Traton Homes is one of 400-plus businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Traton Homes achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.