By Diane Bartz WASHINGTON (Reuters) - U.S. authorities filed a complaint against T-Mobile USA on Tuesday, accusing the wireless provider of adding millions of dollars of unauthorized charges onto customers' bills, a practice known as "cramming." The charges were for subscriptions for services like horoscopes or celebrity gossip delivered by text message, which often cost $9.99 a month. T-Mobile USA received 35 to 40 percent of the amount charged, the Federal Trade Commission (FTC) said. In many cases, customers never authorized the charges but were signed up without their knowledge, the commission said. The Federal Communications Commission also announced it was investigating T-Mobile USA for cramming and said it would coordinate with the FTC. The FTC asked the court to order T-Mobile USA, the fourth-largest U.S. mobile phone provider by number of customers, to stop mobile cramming, provide refunds and give up any revenues from the practice. The company, which has a reputation as a price-cutter, said in a statement that it had already stopped billing for the text services. It announced on June 10 that it was reaching out to "crammed" customers to tell them how to request a refund. "We are disappointed that the FTC has chosen to file this action against the most pro-consumer company in the industry rather than the real bad actors," Chief Executive Officer John Legere said in an emailed statement. Legere blamed the companies providing the text services for the cramming. "We believe those providers should be held accountable," he said, terming the FTC's lawsuit misdirected. The FTC has previously gone after the smaller companies that provide the flirting tips and other services delivered by text but this is its first action against a wireless carrier for cramming. "The FTC’s goal is to ensure that T-Mobile repays all its customers for these crammed charges," FTC Chairwoman Edith Ramirez said in a statement. "There were oodles of complaints," said Jessica Rich, director of the FTC's Bureau of Consumer Protection. She said the agency held settlement talks with T-Mobile but did not reach agreement. Despite the lawsuit, the practice should be coming to an end based on a pact that carriers T-Mobile USA, Verizon, AT&T Mobility and Sprint, under pressure from 45 state attorneys general, agreed to in November to stop billing customers for third-party services. The FTC also alleged that T-Mobile USA was deceptive in how it billed customers, putting the crammed charges under a total for "use charges" and "premium services" but never spelling out that a portion of the charge was for third-party charges. Further, T-Mobile USA frequently balked at providing refunds, often urging customers to take their complaint to the vendor, the FTC said. T-Mobile USA shares closed at $33.41, down 21 cents or 0.6 percent. The complaint was filed in the U.S. District Court for the Western District of Washington. (additional reporting by Marina Lopes Brown)
The investigation may pertain to her attendance of the 2021 Met Gala. Her office told Insider they're "confident that this matter will be dismissed."
- Business Insider
Liz Cheney resurfaced Paul Gosar's deleted tweet supporting Donald Trump's call to terminate the US Constitution: 'Time to condemn Trump yet?'
Donald Trump suggested the "termination" of rules and regulations in the Constitution that led to disputed voter fraud in the 2020 election.
- The Daily Beast
Tom Williams/CQ-Roll Call, Inc via Getty ImagesPolice and medical personnel were called to the Texas home of Sen. Ted Cruz Tuesday night after reports of a 14-year-old girl at the property suffering from self-inflicted stab wounds to her arms.The teen was taken to the hospital shortly after. It’s unclear who the girl was—though Cruz does have two daughters: Catherine, 11, and Caroline, 14.In a response to The Daily Beast, a representative for his office said: “This is a family matter, and thankf
- Yahoo Canada Style
The designer showed off a high-fashion look in her latest Instagram post.
Kate Middleton just rocked a chic new hairstyle, and we have a feeling it was to complement her stunning tiara. This week, the Princess of Wales attended a Diplomatic Corps reception at Buckingham Palace alongside her husband, Prince William. The royal opted against her signature hairstyle, which typically includes beachy waves and a middle part. Instead, she rocked a sleek ’do that accentuated her tiara. (Coincidence? We think not.) Victoria Jones/Pool/Getty Images Since the tiara sat about an
- The Advocate
A representative for the GOP senator said there weren't any serious injuries.
- The Hill
Police are warning the public as a spike in violent "bank jugging" robberies is on the rise across Southern California, especially during the holidays.
Kirstie Alley Only ‘Recently Discovered’ Her Cancer Before She Died—Here’s the Form She Was Diagnosed With
Her friend and co-star John Travolta called her one of the "most special relationships I’ve ever had."
Elizabeth Hurley, 56, shows off her incredibly toned abs as she poses in a string bikini for an IG photo. Her fitness routine includes logging. (Yes, logging.)
- Fox News
People's Choice Awards: Shania Twain and Olivia Wilde go sheer on red carpet ahead of music icon's honors
Shania Twain, Olivia Wilde and Heidi Klum walked the red carpet where Lizzo and Ryan Reynolds were to be honored at 48th People's Choice Awards hosted by Kenan Thompson.
Herschel Walker's son says Trump called his father for months demanding that he run, while 'everyone with a brain' begged him not to
Herschel Walker was dogged during his Georgia Senate campaign by allegations including that he paid for women to have abortions.
- Town & Country
The Princess of Wales paired the red dress with the Lotus Flower Tiara and Queen Elizabeth's diamond earrings for Tuesday night's reception at Buckingham Palace. See the look.
- The Wrap
‘The View': Whoopi Mocks Possible $1.6 Million Fines of Trump Organization After Tax Fraud Conviction: ‘I Could Pay That!’
Whoopi joked she might even be able to afford the civil suit against Trump
- Ukrayinska Pravda
Up to 10 Tu-22M bombers have disappeared from the Russian Dyagilevo military airbase in Ryazan Oblast. Source: Mark Krutov, journalist of the Russian editorial office of Radio Free Europe/Radio Liberty, on Twitter Details: Krutov published the pictures taken on 7 December.
How Kate Middleton and Prince William Broke Their Social Media Silence After the 'Harry & Meghan' Trailer Release
Prince William and Kate Middleton’s much-hyped Boston tour took a bit of a backseat to the trailers for Meghan Markle and Prince Harry’s Netflix documentary, but the Prince and Princess of Wales made their first social media posts following the 'Harry & Meghan' trailer release on Monday particularly interesting—and telling.
Princess Diana’s Former Butler Has a Harsh Suggestion for How Meghan Markle & Prince Harry Should Be Punished Over Bombshell Docuseries
Royalists are foaming at the mouth just waiting for Prince Harry and Meghan Markle’s Netflix docuseries to premiere. They are ready to criticize the Sussexes at every turn, but Princess Diana’s former butler Paul Burrell wants to be heard ahead of the drama. He went to the thorn in the Sussexes’ side, Piers Morgan, to […]
- Country Living
Prince William is very "angry" over the Sussexes Netflix docuseries, Harry & Meghan, and the royal shave shifted to "genuine combat mode."
"His feet were extremely swollen and infected just from walking so much, and possibly the cold where he was," Allison Scott said of a man she and her boyfriend rescued
“Oh my god, now I have to live with this,” the actress — who died on Monday at age 71 — told Larry King in an interview in 2010
- LA Times
Five women, including two "Cosby Show" actors, have filed a sexual assault lawsuit against disgraced comedian Bill Cosby, NBC and TV companies.