Flying out of Newark this summer? Make sure to refresh your United app to double check you're not on one of the 50 domestic flights the airline has canceled starting July 1.
The cancellations make up about a 12% reduction in United's scheduled flights at Newark. It comes as the airline tries to minimize excessive delays following a chaotic Juneteenth weekend that saw thousands of flights canceled worldwide.
"[Canceling these flights] improves our on time performances," United communications manager David Gonzalez said. "...This is our attempt to help our operation adjust to the challenges at Newark."
According to United, the markets the airline serves from Newark will continue to be connected, though some with lower frequencies.
Newark airport has seen a lot of cancellations lately, with over 100 on Thursday alone. If you're worried about your flight being canceled, make sure to keep your eye out for updates from United. Gonzalez said the company is in the process of reaching out to affected customers.
"We're proactively reaching out to customers," he said. "We'll work with them to find alternative options."
While airline delays are frustrating, there is recourse if travel plans are ruined. If your flight is canceled and you decide not to rebook, you are entitled to a full refund, though it may involve being on hold for a while.
Carl Gould, a New Jersey business management expert, expressed that there is often frustration when dealing with airlines.
Because they have limited competition, "they are not compelled always to provide the best customer service," Gould said, also noting that running a major airline is a "logistical nightmare."
But bad customer service or not, keep your itinerary handy. With all these cancellations lately, your plans might have to change.
Liam Quinn is a breaking news reporter for NorthJersey.com. To get breaking news directly to your inbox, sign up for our newsletter.
This article originally appeared on NorthJersey.com: What to do if your Newark Airport United flight is canceled