For veterans: Response time extended on delayed veterans benefits mail
For the past few months, mail from the Veterans Benefits Administration has been delayed. Traditionally, it takes about two weeks from when the VBA writes a letter to a veteran to when the veteran receives the mail. Over the past few months, that duration has expanded to a month or more. These delays are a big problem for veterans because much of the mail that the VBA sends is time-sensitive.
According to a VA statement published Nov. 30, the delays are due to supply chain and staffing shortages. The VA uses a contractor to provide printing and mailing services.
In response to the mailing delays and to protect the interests of claimants, VBA is extending its response period to 90 days rather than the standard 30-day requirement for letters dated between July 13 and Dec. 31, 2021.
If you are a Monroe County resident and need assistance filing a VA disability claim or if you have questions about federal, state or local veterans benefits, please reach out to my office. Steven Miller, Monroe County veteran service officer. 812-349-2537 firstname.lastname@example.org.
This article originally appeared on The Herald-Times: Response time extended on delayed veterans benefits mail