Volkswagen Recalls Cars and SUVs for Airbag Problems

Patrick Olsen

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Consumer Reports has no financial relationship with advertisers on this site.

Volkswagen is recalling 27,822 of its 2015-2016 CC cars and Tiguan SUVs because a defective computer component can keep the airbags from deploying when needed in a crash or, in rare cases, make the airbags deploy even in the absence of a crash, according to the National Highway Traffic Safety Administration.

Both situations raise the risk of a crash or an injury, NHTSA says. The agency advises owners to take their car or SUV to a VW dealer to have it inspected as soon as possible if the airbag warning light comes on.

A VW spokesman told CR via email that the automaker wasn't aware of any crashes or injuries related to this problem. 

The Details

The vehicles: 27,822 Volkswagen cars and SUVs:

The problem: A faulty computer component can lead to airbags not deploying when needed or, in rare cases, deploying even if there has been no accident.

The fix: Dealers will install new software and replace the computer component if necessary at no charge to owners.

How to contact the manufacturer: Owners can call Volkswagen at 800-822-8987. The recall is expected to begin Sept. 13, 2019. The automaker’s number for this recall is 69Z5.

NHTSA campaign number: 19V535

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has a recall that needs to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have one. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly. 

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  • 2015-2016 CC cars built from May 6, 2015, through Dec. 17, 2015.
  • 2015-2016 Tiguan SUVs built from March 12, 2015, through Dec. 19, 2015.

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