Welcome to the new courant.com: What’s changed, FAQs and more
You’re not imagining it: The Hartford Courant website has a new look!
We’ve rebuilt courant.com on a new platform with a simpler, cleaner design that loads faster so you can spend less time waiting — and more time reading our local journalism. With the new site, you can:
— Get a full and uncluttered reading experience on any device.
The site can be easily viewed on mobile, desktop or tablet devices with a custom view for each. We’ve also reduced a lot of widgets and other intrusions that detracted from the reader experience.
— Quickly find what you are looking for.
The streamlined site navigation is better organized, making it easier to find the sections and topics that interest you.
— Better identify subscriber-exclusive content.
Stories and features that are exclusive to subscribers are labeled on the homepage and throughout the site, better highlighting the value of our digital subscriptions.
— More easily sign up for our newsletters and e-mail alerts.
A sign-up button is prominently displayed on the homepage below Latest Headlines, and in the main navigation bar. Also, our new platform allows us to more easily create additional newsletters, so stay tuned.
Feedback
While we’ve tried our best to fix what you didn’t like about the old site, we realize there’s always room to improve. We will continue to make tweaks based on your feedback. What do you like? What isn’t working for you? Let us know at hbennett@courant.com.
Frequently Asked Questions
How do I log in? Why does the login screen look different?
To log in on mobile devices, tap the silhouette of a person in the upper right corner (to the left of the magnifying glass), and then tap the blue “Log in” button.
On desktop, the “Log in” button will show automatically.
When the login screen opens, you’ll notice some changes. First, it has a different URL (mng-prod.auth0.com) from the rest of the site. You’ll also notice that the login screen has a different layout. You can see the changes in the screenshot below. The old login screen is on the left; the new one on the right:
You still have options to sign in with a Google, Facebook or Apple account; you can tap one of those options and follow the prompts. Or if you have a dedicated site login, you can enter your e-mail address and password and tap the Log In bar.
NOTE: You can no longer sign in with a Twitter or Yahoo account.
What if I don’t want to sign in with a Google, Facebook or Apple account, and I don’t already have a dedicated site login?
From the login screen, if you tap the Sign Up tab, you can enter your email address and create a password to register for a free, limited access account.
Where is my favorite section?
Tap on the (All Sections) button in the top left corner of the site to browse our sections and topics. Just tap a section name to see a list of subsections (for example, tap “Sports” to find the “High School Sports” section.
How do I search for a specific story or page?
Tap the magnifying glass to use our robust search feature.
Where is the e-edition?
You can find the e-edition — an exact PDF replica of the day’s print edition — link in the top left corner under the date on desktop and under the pop-out menu on the left side of mobile, or directly at https://digitaledition.courant.com. This is available to anyone with a print or digital subscription, but requires account activation.
Where can I find the Obituaries?
There is a link to the Obituaries section in the navigation list that runs across the top of the site on desktop or under the pop-out menu on the left side on mobile. You can also go directly to it at legacy.com/obituaries/hartfordcourant.
Where are the Comics/Games/Horoscopes?
Comics can be found at courant.com/comics, Games at fun.courant.com and Horoscopes at courant.com/horoscopes.
Where can I find the weather forecast?
You can still find weather information at courant.com/news/weather.
How do I contact the Hartford Courant?
Visit our Contact Us page.
How do I subscribe?
From the All Sections (hamburger nav) button in the upper left hand corner of the site, tap the blue “Subscribe” button to see our current best offers. You can also go to join.courant.com
I am already a subscriber. How do I manage my account online?
Make sure you are logged into the site. Then tap on your avatar in the top right corner of the site. From the drop-down, select “Account Settings.”
You can also access subscriber services by going to myaccount.courant.com. For additional assistance, call 860-525-5555 or email custserv@courant.com.
I don’t like the new design. What can be done about it?
We realize change can be hard, but ask you to keep an open mind as you explore the new site. We will continue to make changes based on your feedback, so send your suggestions to hbennett@courant.com.
