White-Rodgers Recalls Emerson Sensi WiFi Smart Thermostats
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White-Rodgers has recalled about 135,000 Emerson Sensi WiFi thermostats sold in the U.S. and another 15,000 sold in Canada for risk of fire hazard. Health Canada notes this can happen during replacement or service of your heating or cooling system.
The Consumer Product Safety Commission has eight reports of burn damage to the thermostat with minor property damage, but no injuries. Health Canada has no reports of incidents or injuries.
The affected thermostats were sold under the Emerson brand between April 2014 and December 2016 at Home Depot, Johnstone, Golden State FC, and HVAC equipment distributors nationwide. The units have one of the following two model numbers: 1F86U-42WF or UP500W.
You can determine whether you have an affected unit by removing the thermostat from the wall and looking at its date code on the back of the thermostat. Both the CPSC recall notice and the Health Canada recall noticeprovide information on how to determine if your thermostat is included in the recall.
The recall encourages consumers to contact White-Rodgers for a free repair or replacement of the thermostat. You can contact White-Rodgers by calling 888-847-8742 or going to white-rodgers.com and clicking on "Emerson Branded Sensi Recall" near the bottom-left of the page.
Consumer Reports has tested the Emerson Sensi WiFi UP500W thermostatand our testers give it a Good overall score.
Recall Details
The recall: About 150,000 Emerson Sensi WiFi thermostats.
The risk: Affected thermostats can be damaged and pose a fire hazard during replacement or service of your heating or cooling system.
Incidents/injuries: No injuries have been reported, but there have been eight reports of burn damage to the thermostat with minor property damage in the U.S.
Where and when sold: Home Depot, Johnstone, Golden State FC, and HVAC equipment distributors nationwide from April 2014 to December 2016.
The remedy: Consumers should contact White-Rodgers for a free repair or replacement.
Contact the manufacturer: Call 888-847-8742 or go to white-rodgers.com and click on "Emerson Branded Sensi Recall" near the bottom-left of the page.
Report a defective product: Call the CPSC hotline at 800-638-2772 or go to saferproducts.gov.
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