Former interim library CEO Nichelle Hayes parting ways with library, effective immediately

Nichelle Hayes, the embattled former interim CEO of the Indianapolis Public Library who was passed over for the top job, left the organization Wednesday, the library's board of trustees announced.

The decision to part ways was mutual, according to a statement from the board.

"Nichelle M. Hayes has been an asset to the Indianapolis Public Library and the community as a whole for many years. During a difficult transitional period for the library, Ms. Hayes stepped up and skillfully filled the role of Interim CEO," the statement said. "Ms. Hayes and the Library have decided to mutually part ways. The Library wishes her the best of luck in her future endeavors and appreciates her many years of dedication to the organization."

In a statement Hayes also shared on Facebook, she wrote that she felt humbled by those who supported and advocated for her to be appointed the library's permanent CEO.

"As I now chart a new path, I am proud of the work and partnerships formed during my career at the library. I am excited to bring my passion, skills and abilities to the next chapter of my adventure," she said.

Hayes' exit from the organization closes the chapter on a years-long saga — marked by in-fighting, dysfunction, mistrust, division, the appointments of several acting CEOs and public protests — to install new leadership and stability at the library following the 2021 resignation of long-time chief executive Jackie Nytes.

Nytes stepped down after former and current employees accused her of contributing to a toxic work environment, rife with racism and discrimination. Nytes denied that the accusations of racism were true.

Revisit: Following accusations of racism, the Indianapolis Public Library's CEO will step down

Hayes was the second acting CEO to serve in the position after Nyte's resigned. She had joined the Indianapolis Public Library System in 2015, working as a librarian who would most notably serve as the manager the agency's Center for Black Literature and Culture.

"Creating the Center for Black Literature & Culture (CBLC) was an opportunity of a lifetime. When the CBLC was in the building stage we wanted it to be both Windows and Mirrors, for people who were a part of the African Diaspora and those who were not," Hayes wrote. "For both of those groups to learn and grow richer in their understanding of the world. The CBLC allowed me to utilize and combine my love for history & literature while working collaboratively with others."

Hayes served as interim CEO from March to December 2022, taking over for prior interim CEO John Helling, who was initially tapped for the position following Nyte's resignation.

"I was elated by the opportunity to give back to the system and community in a significant way, especially as the first Black person to take on the role," Hayes said. "One of my favorite parts of this role was the opportunity to share and combine diverse perspectives of employees and patrons. As a person who began my career as a front line worker, I strived to bring that perspective to the role in order to benefit the employees as a whole."

Hayes had sought to become the library system's permanent leader. She had broad support from members of the community, city council members and the union representing library staff, but faced opposition from several members of the board in a months-long national search and conflict over who would lead the library system.

Despite the outpouring of community and staff support for Hayes, the board chose to name Gregory Hill, a longtime library staffer and U.S. Naval officer, who was named interim CEO after the board's national search pick declined the post after a public outcry. The board refused to give the job to Hayes.

Hill became the permanent CEO In April.

Contact IndyStar investigative reporter Alexandria Burris at aburris@gannett.com. Follow her on X, formerly Twitter, at @allyburris.

This article originally appeared on Indianapolis Star: Indianapolis Public Library's Nichelle Hayes leaving, board says