Looking for AT&T, Verizon service outage updates? Nationwide SOS, phone service issues

Chris Sims, Indianapolis Star
Updated ·2 min read
19
This is the sign on an AT&T store in Pittsburgh, Pa., Tuesday, April 14, 2020. (AP Photo/Gene J. Puskar) ORG XMIT: PAGP [Via MerlinFTP Drop]
This is the sign on an AT&T store in Pittsburgh, Pa., Tuesday, April 14, 2020. (AP Photo/Gene J. Puskar) ORG XMIT: PAGP [Via MerlinFTP Drop]

AT&T and Verizon customers may be waking up a little frustrated Thursday morning.

DownDectector.com reveals service outages for both carriers on Feb. 22, 2024, causing fits for customers all over the U.S.

Service outage map: When will AT&T service be back up? No word yet, but here's how to get updates on outages

Here's what you need to know:

What caused nationwide AT&T blackout?

AT&T simply blamed bad coding for the mistake. Visit indystar.com for more details.

Was AT&T a cyberattack?

John Kirby, the White House's national security communications adviser, told USA Today reporters that the Federal Communications Commission has been in touch with AT&T.

"The bottom line is we don’t have all the answers. We're being told that AT&T has no reason to think that this was a cyber-security incident. But again, I want to be careful. We won't know until an investigation has been completed,” Kirby said.

According to a confidential memo ABC News reported sharing, an assessment by the U.S. Cybersecurity and Infrastructure Security Agency found "no indications of malicious activity."

When will AT&T service be restored?

According to USA Today, service is completely restored for all users.

When will AT&T be back up? Outage updates today

According to the website, AT&T outages hit at 31,532 customers around 4:26 a.m. ET and checks in at 59,300 outages reported at 10:54 a.m. ET.

The numbers of outages is falling. The peak was 74,200 outages reported at 9:12 a.m. ET.

The most reported AT&T outage locations according to DownDetector.com include:

  • Atlanta

  • Austin

  • Dallas

  • Chicago

  • Indianapolis

  • Houston

  • Miami

  • New York City

  • San Antonio

Reports indicate 51% citing mobile phone issues, 41% choosing no signal and 8% claiming mobile internet problems.

When will Verizon be back up? Outage updates today

As for Verizon, the outage hit 1,514 around 4:49 a.m. ET but spiked to 2,787 as of 10:55 a.m. ET.

The number of outages is falling. The peak was 4,356 outages reported at 8:00 a.m. ET.

The most reported Verizon outage locations according to DownDetector.com include:

  • Atlanta

  • Brooklyn

  • Chicago

  • Dallas

  • Houston

  • Indianapolis

  • Los Angeles

  • New York City

  • Philadelphia

Reports indictate 66% citing mobile phone issues, 22% claiming no signal and 11% choosing 5G Home Internet problems.

AT&T, Verizon, DownDetector outage map

Visit indystar.com to view a map of outages for your internet carrier.

What does SOS mean on an iPhone?

Visit indystar.com to see what to when SOS appears on your iPhone.

How to restart your iPhone, Samsung Galaxy cell phone

Looking to perform a "hard reset" or "forced restart on your phone? Visit indystar.com for step-by-step instructions on how to make it happen.

Chris Sims is a digital content producer at Midwest Connect Gannett. Follow him on Twitter: @ChrisFSims.

This article originally appeared on Journal Star: AT&T, Verizon experiencing nationwide service outage, SOS issues